Question 1

What are your operating hours?

Accepted Answer

Our operating hours are from 7 AM to 6 PM Monday to Friday. We are closed only on Public Holidays.

Question 2

What is your teacher-to child-ratio?

Accepted Answer

We maintain higher educator to child ration prescribed by National Quality Framework (NQF) for NSW.  The minimum educator-to-child ratios for centre-based services are regulated under the  National Quality Framework (NQF) based on the age of the children.

Question 3

Do you provide meals and snacks?

Accepted Answer

Yes, we provide morning tea, lunch and after noon tea.  We have a dedicated cook to prepare fresh meals for children. Our menus are balanced and child-friendly. We are happy to accommodate food allergies and dietary restrictions with proper documentation. In the classroom, milk, fruits and other food is always available to children.

We maintain a weekly menu for 4 weeks and it is repeated after four weeks. This menu is displayed on our kitchen window near the entrance. Our menu is endorsed by Munch and Move and our cook and educators regularly attend Munch and Move training programs and promote healthy eating.

Question 4

What is your sick child policy?

Accepted Answer

We have a policy on sick children. To keep all children healthy, we ask that children stay home if they have a fever, vomiting, diarrhea, or any contagious illness. Children must typically be symptom-free for 24 hours (without fever-reducing medication) before returning. If a child becomes ill during the day, parents will be contacted promptly for pick-up.

Question 5

Do you require immunisations?

Accepted Answer

Yes, we strongly recommend immunisations for all children. We follow Government requirements regarding immunizations. Up-to-date immunization records must be on our file prior to enrolment, unless a valid medical or religious exemption is provided in accordance with Government regulations.

Question 6

What should my child bring to school?

Accepted Answer

Please see our Parents’ Information Booklet available on our Web page.

Question 7

Can I visit my child during the day?

Accepted Answer

Absolutely! We maintain an open-door policy and welcome parents to visit our centre. We simply request that visits be scheduled, when possible, to minimise disruption to children’s routines. It is advised to call the Centre first and set up a time.

Question 8

How do you communicate with parents?

Accepted Answer

We believe effective communication is key to quality care. We communicate with parents face to face, by phone, email and provide daily updates through our communication app KindyHub. Our Educators  are always available to discuss your child’s progress and experiences.

Question 9

Do you offer part-time enrolment?

Accepted Answer

No, we do not offer part-time enrolment. Please contact us for options.

Question 10

Is there a registration fee?

Accepted Answer

Yes, a non-refundable registration fee of $50 is required. This fee covers administrative and system costs.

Question 11

How do you prepare children for school?

Accepted Answer

We follow EYLF and Montessori approach. Our curriculum focuses on early literacy, math foundations, social-emotional development, and independence skills. Through structured learning activities and play-based exploration, we help children build confidence and school readiness to ensure a smooth transition to school. We run a school readiness programs for school going children.

Question 12

Do you have security measures in place?

Accepted Answer

Yes. The safety of our children is our top priority. Our facility includes secure entry access, visitor sign-in procedures, staff background checks, and regular safety and fire drills. We maintain strict supervision policies at all times.

Frequently asked questions